F. A. Q.

Which is the best way for contacting us?

The best way for contacting us is sending an e-mail at info@duepuntiweddingphotography.com, otherwise you can come in Via Generale Chinotto 10 – Arona, Novara. If you live far away, we love to have a Skype meeting: a personal chat is even better than written words, our skype account is duepuntiphoto.

How do you manage your work with clients?

Our first target is client satisfaction, we want that your experience with us will be relaxed and easy without any stress. Normally we manage a few number of meetings in which clients provide us all the necessary informations for a well done work. Even we normally do a preliminary check of wedding locations.

Which is your style?

Our work is focused on creation of a reportage photography project with an artistic interpretation on people, places and situations. We want to obtain a stream of images with same language that indeed tell your story, emotions and moments. This approach is very different from traditional wedding photography, so we will discuss in detail what (and how many) should be the posed photos with friends, relatives and parents and which are the most important people for you. Our work is focused on creation of a reportage photography project with an artistic interpretation on people, places and situations. We want to obtain a stream of images with same language that indeed tell your story, emotions and moments. This approach is very different from traditional wedding photography, so we will discuss in detail what (and how many) should be the posed photos with friends, relatives and parents and which are the most important people for you.

For how many hours you will work?

It depends of packet you choose, according to clients needs we’ve designed two main packages that grant full coverage of most common situations, however it is possible to build up customized packages in order to client’s specific needing. For our time presence… don’t worry we are not so stiff, if there is a little bit of delay we will not run away!

Do you often travel for work?

Of course! We travel a lot and we love it! We are used to manage almost whole services far from our town and we didn’t have any issue in several services done during this years. Travel costs that exceed 50 km from our town will be calculated each and you will have a detailed list.

How do payment therms work?

Normally we ask 20% of service cost as date confirmation, the payoff is due entirely at delivery of work. For Wedding Book, the total amount is required at approval of final draft and before sending the project to print craftsman.

How many time does the delivery of photography work takes?

We grant the delivery within 60 working days from wedding date. We need this time to grant the best work possible: some operations such selection of images and post production are really complicate and require lot of time.

It is possible to have RAW files?

No, it is not possible. We consider the post production work as part of our photography language and style and a RAW file does not represent our finished work.

Is it possible make further request if we think something is missing?

If our previous meetings were done well, we surely had all the informations to give you all and so it will be unnecessary, otherwise little mistakes are ever possible and in this case we will provide quickly the missing images.

We can print images on our own?

Of course! We will provide you two file formats, one for web and social sharing and one ready for digital prints up to A3 format, however if you need larger files we will provide you with pleasure.

Which kind of wedding books you’ll pourpose?

We pourpose fine art wedding books, we think that this high quality natural paper print is the best way to realize the final photography project of your wedding day. We create graphic projects in a minimalistic and essential way and then we will share the draft with you for any change you need. Only after your approval we’ll send the project to our print craftsman: no surprise, you know what you’ll have.

How much does you service cost?

We invite you to discover our solution in “SERVICES” pages on this website.